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Hostgator is one of the leading webhosting companies in the world. Since its inception in 2002, the organization has repeatedly satisfied its many purchasers. The organization is known for provision of high quality webhosting services at affordable rates. If you're interested in seeking the services from the company, before buying the services, listed here are the good and bad things you need to understand about the company.

The great

Excellent customer care

Customer support is crucial for just about any web hosting company. Hostgator realizes this and that's why it offers top quality customer services. Whatever the channel that you use to make contact with customer support desk, you will always reach them and you will have your queries answered to your satisfaction. Email support is the most used channel. Should you email the company, the organization representatives respond within 24 hours.

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If you love social networking, you are able to refer to them as through Facebook, twitter, and even Google+. Here too the questions you have is going to be answered to your satisfaction and within a short time.

If you want immediate help, you are able to contact the client support representatives on phone or live chat. The telephone and live chat is always available 24/7 so that you are assured to getting help regardless of the time that you simply call.

There is also a FAQ section that is a base of knowledge full of articles and videos that is aimed at answering just about any question that you may be having.

HostGator also provides a forum where you can ask and answer questions that have been asked by fellow members.

The end result is that HostGator has opened its communication channels and there's no reason you cannot get the questions answered.

Designing your site is a breeze

HostGator causes it to be very easy to design a website such that a newcomer can design their website without any problems. Exactly why website design is easy is because the organization offers its members a Basekit Site Builder tool. Using the tool, it is simple to create your website one from the over 4,000 templates that are already made for you. Once you have chosen your preferred template, all that you should do would be to personalize it using your own information.

If you wish to add anything extra that isn't within the template, you should use the open-source web application and download the applications to your website. You are able to download everything to your site: be it a shopping cart software, CMS software, or perhaps a blog, all these are suitable for your site and you may download them and simply produce a professional website.

99% uptime guarantee

HostGator guarantees that the website or blog will be online a minimum of 99% of times. The reason why the organization gives this guarantee is because it has high quality servers. The guarantee helps make the company reliable and trustworthy for most of its customers.

THE BAD

As there is nothing without its downsides, HostGator has its great amount of their not-so-good attributes.

Only weekly server backups

The main flaw with the clients are it backs up its servers once a week. This is inconvenient if you're uploading plenty of content on your website on a daily basis. This is because the weekly backup won't be enough for you.

Backing up servers once per week is also risky, just in case servers malfunction before backup is performed. Just in case servers malfunction, you will lose all of your uploaded content. This selection places Hostgator in a disadvantage since there are other webhosting firms that backup their servers daily.

No cloud hosting

HostGator doesn't offer cloud hosting. Although, very few webhosting companies offer this service, Hostgator should offer the service becasue it is already an established company.

Cloud hosting is nice because you just pay for the resources you have used, rather than pay a set amount. An additional advantage of cloud sourcing is the fact that once you upload your articles, the content is saved in three servers. This reduces your chance of losing the information just in case servers malfunction or because of every other reason.

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