CheeverHodgdon243
Hostgator is one of the leading webhosting companies in the world. Since its inception in 2002, the company has repeatedly satisfied its many purchasers. The company is known for provision of top quality webhosting services at affordable rates. If you are thinking about seeking the services from the company, before you purchase the help, here are the good and bad things you need to know about the company.
The great
Excellent customer care
Customer support is critical for any web hosting company. Hostgator realizes this and that's why it offers top quality customer services. Whatever the channel that you employ to make contact with customer care desk, you'll always reach them and you'll have your queries answered for your satisfaction. Email support is the most used channel. Should you email the organization, the company representatives respond within 24 hours.
If you value social media, you can contact them through Facebook, twitter, and even Google+. Here too your questions will be answered for your satisfaction and within a short time.
If you need immediate help, you are able to contact the customer support representatives on phone or live chat. The phone and live chat is always available 24/7 therefore you are assured for you to get help regardless of the time that you simply call.
There is also a FAQ section that is a knowledge base filled with articles and videos that's targeted at answering almost any question that you may be having.
HostGator also provides a forum where one can ask and respond to questions that have been asked by fellow members.
The bottom line is that HostGator has opened all its communication channels and there is no reason you cannot get the questions answered.
Designing your website is very simple
HostGator makes it very easy to design a website such that a newcomer can design their website without any problems. The reason why website design is simple is because the organization offers its members a Basekit Site Builder tool. While using tool, you can easily design your website one from the over 4,000 templates that are already made for you. After you have chosen your favorite template, all you need to do would be to personalize it making use of your own information.
If you wish to add anything extra that is not within the template, you should use the open-source web application and download the applications to your website. You can download almost anything to your website: be it a shopping cart software, CMS software, or a blog, all these are suitable for your website and you may download them and simply create a professional website.
99% uptime guarantee
HostGator guarantees that your website or blog is going to be online at least 99% of times. Exactly why the company gives this guarantee happens because it has high quality servers. The guarantee helps make the company reliable and trustworthy for many of its customers.
THE BAD
As there is nothing without its downsides, HostGator has its great amount of its not-so-good attributes.
Only weekly server backups
The main flaw using the company is it backs up its servers once per week. This is inconvenient if you're uploading lots of content in your website every day. This is because the weekly backup won't be enough for you personally.
Backing up servers once per week can also be risky, just in case servers malfunction before backup is done. In case servers malfunction, you'll lose all of your uploaded content. This selection places Hostgator at a disadvantage because there are other webhosting firms that backup their servers daily.
No cloud hosting
HostGator doesn't offer cloud hosting. Although, very few webhosting companies offer this particular service, Hostgator should provide the service since it's already an established company.
Cloud hosting is nice since you pay just for the resources you have used, rather than pay a flat fee. An additional advantage of cloud sourcing is the fact that once you upload your content, the content is saved in three servers. This reduces your chance of losing the information in case servers malfunction or because of any other reason.
